Self-care leadership series

Workshop overview

Safeguarding your practice, reputation, and well-being

Professional adversity in healthcare is never just an administrative hurdle.

Whether you are facing an HCCC complaint, an AHPRA notification, an internal hospital inquiry, or high-stakes workplace conflict, the process carries a profound weight that can threaten both your medical registration and personal well-being.

Led by Dr Kenneth Wong (Specialist Surgeon, FRACS), this accredited 3-hour masterclass delivers cut-through theory, de-identified case studies, and actionable tools to help you navigate systemic pressure with confidence, without compromising your mental health.

Target audience: designed specifically for all medical practitioners (including Specialists, Consultants, Registrars, VMOs, and RMOs) seeking to protect the integrity of their practice and mental health.

What you will gain:

• Systematic rights protection: the ability to safeguard your legal, procedural, and professional standing during formal inquiries, investigations, and grievances through structured, strategic action rather than emotional reaction.

• Mastery in conflict de-escalation: practical, framework-driven skills to navigate intense inter-colleague friction, sensitive patient grievances, and regulatory scrutiny with calm, professional control.

• Sustained professional resilience: long-term strategies to shift away from reactive crisis management, enabling you to protect your mental well-being and maintain long-term career continuity.  

Learning outcomes

By the end of the workshop, you will be able to:

• Analyse the systemic and personal triggers of professional adversity in the Australian healthcare system. 

• Develop a structured framework for responding to regulatory and institutional complaints. 

• Identify all available resources that may assist the clinician to manage the complaints and conflict in the workplace. 

• Describe practical methods to maintain professional identity and personal morale during prolonged periods of challenge.

• Establish a multifaceted professional support network incorporating peers, mentors, and external advisors to manage complaints, mitigate the impact of professional conflict, and protect long-term career viability.

Workshop overview

Mastering self-awareness, emotional intelligence, and team impact

Great leadership begins with self-awareness.

Whether you are transitioning from a clinical or technical expert into a management role, or looking to elevate your executive impact, how you lead directly shapes your team's culture, performance, and resilience under pressure.

This accredited, 3-hour interactive online workshop delivers a deep dive into emotional intelligence (EQ) and the six emotional leadership styles. Through critical reflection and a customised self-assessment, you will gain a clear blueprint of your leadership strengths, blind spots, and organisational footprint.

Target audience: designed for professionals, clinicians, and emerging leaders who are determined to integrate emotional intelligence with high performance, de-escalate demanding environments, and build thriving, cohesive team cultures.

What you will gain:

• Deep self-awareness: identify your leadership strengths, weaknesses, and automatic responses under stress.

• Cultural impact mapping: learn how your subtle behaviours, communication patterns, and emotional footprint shape team dynamics.

• De-escalation toolkit: practical strategies to manage conflict, reduce burnout, and lead calmly through high-stakes situations.

• Personalised leadership profile: receive a tailored self-leadership assessment report that pinpoints your primary leadership style, maps your development areas, and provides an actionable blueprint for targeted professional growth. 

Learning outcomes: 

By the end of the workshop, you will be able to:

• Identify your default leadership style using Daniel Goleman's six emotional leadership styles. 

• Discuss how your leadership style effects psychological safety, team members, and the work environment. 

• Choose the right leadership style for the situation so you can lead effectively, and bring out the best in others: now and in the future. 

Workshop overview

Frameworks to inspire, manage performance, and build psychological safety

In complex environments, technical expertise alone is not enough to drive team success.

Designed specifically for busy professionals, this accredited, 3-hour online workshop delivers the practical management frameworks you need to inspire multidisciplinary teams, elevate performance, and resolve conflict constructively.

Whether you are driving quality improvement initiatives or leading day-to-day operations, this course equips you with the actionable tools to build psychological safety, boost operational efficiency, and transform organisational culture.

Target audience: designed for emerging leaders, supervisors, and experienced professionals across health and medical sectors who are dedicated to elevating their leadership capability, maximising team impact, and driving organisational effectiveness. 

What you will gain:

• Actionable performance frameworks: the management tools required to set expectations, deliver constructive feedback, and systematically drive high team performance.

• Psychological safety mastery: proven methods to foster open communication, mitigate burnout, and build an inclusive, trust-based team culture.

• Conflict resolution skills: frameworks to navigate inter-professional friction, de-escalate tension, and align multidisciplinary teams around shared goals.

• Personalised impact report: receive a customised self-assessment report that details your leadership style and mapping its direct impact on your team's work environment.

Learning outcomes: 

By the end of the workshop, you will be able to:

• Apply various emotional intelligence leadership styles to lead teams effectively, adapting to specific situational needs and people to drive high performance.

• Provide feedback and coaching to foster development, psychological safety, and recognise achievements to improve teamwork and collaboration across boundaries. 

• Deal with conflicts in teams more effectively as one of the ways for leading by example. 

Workshop overview

Strategic & management masterclass for departmental excellence

Stepping into departmental leadership requires more than technical or clinical excellence - it demands strategic mastery.

Designed for administrators, clinicians and healthcare professionals preparing to transition into management, this accredited 6-hour online workshop delivers the essential management framework and strategic toolkit needed to lead a modern healthcare department in the digital age.

Equip yourself with the operational confidence, financial literacy, and systemic insights required to build high-performing teams, optimise resources, and drive meaningful organisational impact.

Target audience: designed for clinicians, non-clinical healthcare professionals, and emerging leaders who are preparing to step into departmental management, clinical directorates, or strategic health leadership roles.

What you will gain:

• Strategic planning & financial literacy: master value-based budgeting and strategic execution to align departmental goals with broader health system priorities.

• Systemic leadership capability: transition seamlessly from a practitioner or technical expert into a confident departmental manager capable of driving patient-centered, high-value care.

• Performance & team Optimisation: actionable tools to build cohesive teams, establish clear performance metrics, and foster a continuous learning culture.

• Modern health systems mastery: deep understanding of digital health integration, value-based care models, and patient-centred service delivery.

Learning outcomes: 

By the end of the workshop, you will be able to:

• Describe the essentials of management and leadership in health systems.

• Set clear goals and develop a strategic plan (or roadmap) to achieve them, as well as, align resources, activities, budgets, and stakeholders towards a common purpose while managing risks and adapting to change. 

• Identify protocols, policies, processes, constraints, compliance requirements, and governance for overseeing clinical and non-clinical work in the digital age. 

• Provide coaching and support for performance, training and education of undergraduate medical students, specialist trainees and non-clinical staff.